Privacy Policy — Trav Pro

Effective Date: 24 November 2025

At Trav Pro, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our travel services, website, or contact us through any communication channel.

1. Information We Collect

a. Personal Information

We may collect the following details when you interact with us:

• Full Name

• Email Address

• Phone Number

• Address

• Date of Birth (if required for bookings)

• Travel preferences

• Passport details, ID proof, and other documents needed for travel bookings

• Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

• Browser type

• Device information

• IP address

• Cookies and usage data

• Website interaction patterns

2. How We Use Your Information

We use the collected information to:

• Process travel bookings, reservations, and itinerary creation

• Communicate updates, confirmations, and service-related information

• Provide customer support and resolve queries

• Improve our services, website functionality, and user experience

• Send promotional offers or travel-related information (only with consent)

• Maintain compliance with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

• Airlines, hotels, transport providers, and travel partners for booking purposes

• Payment gateways for secure transactions

• Legal authorities when required by law

• Third-party service providers assisting in operations (e.g., support tools, CRM software)

We do not sell or rent your personal data to any third party.

4. Data Security

We implement industry-standard technical and administrative measures to safeguard your information. However, no online transmission is completely secure. We ensure:

• Encrypted payment processing

• Restricted access to personal data

• Regular security audits

5. Cookies & Tracking Technologies

We use cookies to enhance website performance and user experience. You can modify your browser settings to disable cookies, but some features may not function properly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for marketing communications

• Request clarification about data usage

• Raise concerns regarding data handling practices

To exercise your rights, contact us using the details provided below.

7. Data Retention

We retain your information for as long as necessary to:

• Complete travel services

• Comply with legal obligations

• Improve customer experience

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage users to review those privacy policies separately.

9. Policy Updates

Trav Pro may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

For questions, concerns, or requests related to privacy, contact us at:

Trav Pro – Privacy Department
Email: info@travpro.in
Phone: 9136148880
Address: Shop No 31, 1st Flr, Om Heera Panna Mall, New, Andheri Link Rd, Mhada Colony, Andheri West, Mumbai, Maharashtra 400102